Ways to communicate

Our trained Customer Support agents, your Responsible Gaming Ambassadors, handle all RG-related communications to make sure that you stay in control and use our product in a responsible manner, keeping it a game at all times.

Protecting minors


We actively prevent any underaged persons from attempting to register to our websites.

Apart from that, content filtering and parental control software can help protect underage individuals and vulnerable groups by blocking access to gambling platforms. These tools empower users to set restrictions, promoting a safer online environment and reducing exposure to harmful content. We recommend the following solutions to assist with these efforts.

  1. Net Nanny®
  2. GamBlock®
  3. BetBlocker

 

DISCLAIMER: We are not responsible for the performance or issues arising from the use of third-party software linked on this site. Additionally, we have no affiliation with or sponsorship of these software providers.

Further Assistance

The following organizations are our partners in responsible activity endorsement. They provide free assistance and advice to any customer who seeks impartial and confidential support from a therapist or counselor about issues regarding compulsive gambling or the inability to maintain control.

SOS Gambling helpline: 0800 35 777

ArretezVousATemps.be (FR) / StopOpTijd.be (NL)

Belgian Gaming Commission's Player Protection Page

PlaySafe.be

www.gokhulp.be

joueurs.aide-en-ligne.be

cyberdependance.be

cliniquedujeu.be

The Belgian Gaming Commission is the regulatory body for gambling in Belgium. Visit their website to learn more about responsible gaming measures, support resources, and self-exclusion through the Excluded Persons Information System (EPIS).